RETURN OR REFUND

Scalff team wants to thank you for trusting in comfort and our natural products.

 

The return period of the products will be 30 days from receipt by the customer, the products must be unused and in the original packaging. Once we receive the returned product, we will confirm it and within 10 days we will refund the sale price of the product in the same way that the payment was made. In this case, the return costs will be borne by the customer. In case of exchange for another product Scalff will cover the costs of the delivery.

 

How to return a Scalff product? 

Contact our team at hello@scalff.com, they will guide you through the return process. Our aim is to be transparent with you so please be aware that the return shipping costs are on your side. 

Once we receive your returned products in to our warehouse we will process your refund. This can take up to 10 business days, depending on bank refund process. 

Thanks for being part of the Scalff family.